Merrill Gardens Blog

Staying Safe Online: Understanding AI-Driven Fraud

Written by The Team at Merrill Gardens | Aug 13, 2026, 6:15:00 PM

In today’s digital world, scams have become increasingly sophisticated and can now appear through phone calls, emails, text messages, social media, and even AI-generated videos that look and sound surprisingly realistic.

Key Takeaways

  • As AI technology continues to evolve, staying informed can help older adults feel more confident recognizing suspicious phone calls and messages online.
  • Modern messages and online requests can appear more realistic than ever, making it helpful to verify information and to use extra caution with urgent requests.
  • Simple safety habits like confirming requests with family members directly and avoiding rushed financial decisions can help protect personal information and finances.

Online fraud attempts have become more sophisticated in recent years. Instead of obvious spam messages, bad actors now use AI tools to create convincing fake images or send highly personalized messages designed to appear trustworthy.

If you believe you’ve encountered a scam, trusted organizations and fraud protection resources are available to help you secure your accounts and identity.

For older adults and their families, staying informed can be one of the best ways to stay protected. In this guide, we’ll cover some of the most common AI-assisted scams affecting seniors in 2026 and practical steps to keep personal information and finances secure.

AI Voice Impersonation And Cloning

AI voice scams are becoming increasingly common and often rely on creating a sense of urgency or panic. In these situations, bad actors may use artificial intelligence to imitate the voice of someone familiar, such as a grandchild or close friend.

Sometimes, only a short audio clip from social media or a voicemail greeting is needed to create a convincing imitation.

How it Works: A common example involves a phone call from someone claiming to be a loved one in trouble. The caller may say they were in an accident or stranded somewhere and urgently need money. These calls can feel very convincing. If you receive a call like this, pause before taking action. Try contacting the family member directly using a trusted phone number or check with another relative or close friend before sending money. Taking a few extra minutes to confirm the situation can help prevent an unfavorable outcome.

Deepfake Scams (Fake Video/Audio)

Deepfakes (AI-generated fake videos) use AI to imitate someone’s face and voice so convincingly that the video or audio can appear completely real. Criminals may pretend to be a family member or even a celebrity speaking directly to you.

How it Works: You receive a video call that appears to show your grandchild urgently asking for money for an emergency. The caller may use realistic-looking video and voice technology to create a sense of urgency and pressure you into sending money quickly.

AI-Powered Phishing Attacks

Phishing attacks have also become more sophisticated. The obvious spam emails filled with spelling mistakes are becoming less common, while AI tools are making messages appear more polished, sometimes resembling communications from banks or government agencies.

How it Works: You receive a message about “suspicious activity” on your account asking you to click a link and verify your information. However, the link may lead to a fake website designed to collect login details or financial information.

AI-Driven Investment Scams

Scammers are now using AI to build investment websites and applications that look just as professional as a major investment institution. They’ll even use AI chatbots to “chat” in real-time, promising massive returns that sound way too good to pass up.

How it Works: While browsing online, you may come across an advertisement for an investment platform promising “guaranteed profits” with little or no risk. These websites often appear polished and professional, complete with convincing charts and testimonials. After funds are transferred, the platform or contact person may suddenly disappear, making it difficult to recover the money.

AI-Driven Health Scams

Health-related fraud has also been on the rise. Online advertisements may now include convincing testimonials or videos that appear to feature trusted medical professionals endorsing a product or treatment. In some cases, AI-generated video or audio is used to imitate real doctors or healthcare experts in order to make products seem more trustworthy.

How it Works: You may come across an online advertisement promoting a “miracle cure,” or a breakthrough treatment for chronic pain or other health conditions. These promotions often appear polished, with glowing reviews and urgent “limited-time” offers designed to encourage quick purchases. However, many of these products may be misleading.

What To Do If You Suspect an AI Scam

Have you been affected by one of these AI-powered scams? Here’s what to do next:

Stop Communication
If you receive a suspicious call or social media message, avoid responding right away. Many scams rely on creating urgency or encouraging quick reactions.

Avoid clicking unfamiliar links, downloading unexpected attachments, sharing passwords or banking information, or sending money to unknown individuals. If someone claims to represent your bank, Medicare, Social Security, or another organization, end the conversation and contact the organization directly using an official phone number or trusted website.

Secure Your Accounts
If you believe personal information or passwords may have been shared, secure your accounts as soon as possible by updating passwords and enabling two-factor authentication when available.

Monitor Financial Activity
Continue checking bank accounts and online accounts closely over the following weeks. In some cases, a bad actor may first attempt small transactions before trying larger purchases or withdrawals.

Report the Scam
Reporting suspicious activity to organizations such as the Federal Trade Commission (FTC), local law enforcement, your bank, or credit bureaus can help protect others.

If you or a loved one are uncertain about a suspicious message or online request, checking in with a trusted friend or family member can make all the difference. A second opinion can provide valuable peace.